Customer Service
We're here to help! Our dedicated customer service team is available to assist you with any questions about your loan or account.
(813)-563-9447
Monday - Friday: 8:00 AM - 11:00 PM ET
Saturday - Sunday: 8:00 AM - 8:00 PM ET
support@achieveoeft.com
24/7 Email Support
Typically respond within 24 hours
Available on Website
Monday - Friday: 8:00 AM - 11:00 PM ET
Instant response
Common Support Topics
Quick answers to frequently asked questions
Application Status
Check the status of your loan application or get updates on processing
Account Management
Update your personal information, change payment methods, or view statements
Payment Questions
Make payments, set up AutoPay, or get help with payment schedules
Technical Support
Get help with website issues, login problems, or mobile app questions
Document Requests
Submit required documents or get help with verification processes
General Inquiries
Any other questions about AdvanceAmericausaeft services or policies
Mon-Fri: 8:00 AM - 11:00 PM ET
Sat-Sun: 8:00 AM - 8:00 PM ET
Mon-Fri: 8:00 AM - 11:00 PM ET
24/7 - Response within 24 hours